U.S. Case Studies

UberOps Dramatically Bolsters Its Business

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UberOps Dramatically Bolsters Its Business by Implementing and Supporting the Rhapsody ® Integration Engine for Its Customers The Customer A provider of health IT services for both the public and private sectors—including public health agencies, hospitals, physician practices, and pharmaceutical companies—UberOps' offerings include cloud migration, project management, data integration, and cyber security. Established in 2004, the organization now serves multiple organizations in the U.S. and throughout the world. The Challenge Expensive, clunky, built on old technology, lacking a slick user interface, and not cloud ready—those are just a few of the ways Eduardo "Eddie" Gonzalez Loumiet, CEO, UberOps, described the handful of integration engines for which his organization provided consulting, implementation, and support services when it first debuted. "There were also some open source solutions," said Gonzalez Loumiet, "that met some requirements of smaller organizations, but they weren't user friendly for those who didn't have a lot of integration experience. That proved problematic when we were bringing our clients' users up to speed." Then, one day, one of UberOps' customers chose Orion Health's integration engine, Rhapsody. "The customer asked us to support it, to monitor its interfaces, and to develop around it," said Gonzalez Loumiet. However, since no one at UberOps had had any experience with Rhapsody at the time, Gonzalez Loumiet and the UberOps owners recognized that, if their organization was going to satisfy this client, UberOps would have to make a significant investment in training. "It would be a risk, we realized," said Gonzalez Loumiet. "What if we invested in all of this training for just this one client? What if this was a novelty solution that would become irrelevant to the market in a few years?" So UberOps did its due diligence, researched the market, and quickly made a startling discovery. "I realized that Rhapsody is one of the best integration solutions out there," said Gonzalez Loumiet. "We needed to learn it right away, promote it, and be able to support every single Rhapsody installation opportunity that came to us. Period." Orion Health | Case Study CUSTOMER LOCATION Tallahassee, Florida, U.S.A. WEBSITE uberops.com ORGANIZATION TYPE Data integration and cloud computing company PRODUCT IMPLEMENTED Rhapsody Integration Engine • Empowers developers—with its intuitive GUI—to easily monitor its interfaces • Supported by a large global community of certified developers • Orion Health's world-class training, certification, and support offerings • Accomplishes high-complexity, large-scale integration implementations • Supports AWS, Azure, and other cloud deployment models • Lowest total cost of ownership via unique architecture and minimal hardware requirements KEY BENEFITS UberOps

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